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Wiscasset Woods Lodge

Your Home Base for
Midcoast Maine Adventures​

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Our Policies
 

CHECK IN / CHECK OUT TIMES
Check-In starts at 3:00 pm. The office is open until 10 pm between Memorial Day and Labor Day. During the slower months of April, May, and October the office closes at 9 pm. Early arrivals may be possible on a case by case basis. Please contact us to arrange this in advance. Late arrivals can be accommodated as well. We have an after-hour check-in system. As soon as you know you'll be arriving after 9 pm please contact us for the after hour access code. (207) 882-7137 or Stay@Wiscassetwoods.com
Check-Out is 11 am. It is difficult for us to accommodate late check-outs as we have very few of each room type and the maids have to get the room ready for the next guests. Because of this late check-outs are discouraged and will be charged a fee.

DEPOSITS 
A deposit equal to your first night stay plus tax (9%) will be charged to your credit card at the time you make your reservation. Payment in full is due at check-in. At valid credit card and photo ID must be presented at time of check-in. No refund is offered for early departures.

CHANGES/CANCELLATIONS
All cancelled reservations are charged a $25 fee. If you cancel your reservation more than 5 days in advance of your reservation, the remainder of your deposit wil be credited to the credit card on file within 5 business days of us confirming your cancellation.
Reservations that are cancelled or shortened less than 5 days before the reservation begins will be charged a fee equivalent to the first night's stay. Please call us to cancel or change your reservation (207) 882-7137.

PETS
Pets are allowed only in designated pet friendly rooms. Guests may have up to 3 pets, there is a $10 fee/pet/day. There are no size or breed restrictions but pets must be well behaved. Pets are allowed in the lobby, at the picnic tables, on the trail, and at other outdoor spaces as long as they are on a leash and under control at all times. Pet waste must be picked up immediately, pet waste bags and garbage cans are provided for guest use. Pets are not allowed in the dining area or in any room that is not designated pet friendly. There is a $250 restoration fee if pets are brought into non-pet friendly areas without prior permission. Maids will not enter rooms when owners are not present. We offer maid service from 9 am to 2 pm and are happy to work with you to try to find a time that works. We can provide contact information for pet day care centers to keep your pet active and happy while you are away. Owners are responsible for pet related damage above normal wear and tear.

SMOKING
Smoking is not allowed within 20 feet of any of our buildings. No smoking is allowed in the rooms or on the porches. We have picnic tables and Adirondack chairs spread throughout the property at distances more than 20 feet from the buildings. Please feel free to smoke in those locations. We ask that you dispose of your butts in the metal cans located on the grounds rather than in your room. There is a minimum of $250 restoration fee for smoking inside buildings.

SECURITY AND PRIVACY POLICY
Privacy Policy
At Wiscasset Woods Lodge, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.
Information Collection
Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Wiscasset Woods Lodge. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so. Wiscasset Woods Lodge does not give or sell to anyone any information we collect on our site.
We sometimes use data collection devices such as “cookies” on certain pages of the Site to measure effectiveness and safety. A “cookie” is a small file that gets placed on your harddrive that helps us provide our services. You are free to decline cookies if you choose too.
Security
At Wiscasset Woods Lodge, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Policy Modifications
Wiscasset Woods Lodge may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.